Winning at Sales Syllabus
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Length:
9 group sessions, 2 hours each
3 one-on-one coaching sessions, thirty minutes each
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Kickoff
- -What you can expect from Scholz and Associates and what will be expected of you.
- -Adult learning concepts.
- -How to be a top performer.
- -The Law of Process
- -The Formula for Success
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Success in Sales
- The Need To Reinvent Yourself
- Why is Sales Development So Important?
- The Importance of Balance
- Preparation For Success
- Success Qualities
The Buying/Selling Process
- The Buying Process
- Why Do People Buy?
- Evaluation of You and Your Company
- Decision Making
- The Selling Process
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Your Personal and Professional Growth
- Attitudes
- Building Attitudes for Positive Results
- Resistance to Change
Prospecting Fundamentals
- Identifying Your Target Market
- Suspects vs. Prospects
- Creating Interest
- Finding More Prospects More Often
- Networking
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Planning Your Success Part I
- The Role of Goals
- Criteria For Personal Goal Setting
- Rewards and Consequences
- Roadblocks to Success
- A Solution to Every Obstacle
- Action Steps and Dates
- Affirmation Techniques
- Visualization
Prospecting: Advanced Techniques
- Referrals
- Developing Referral Sources
- Centers of Influence
- The Sales Funnel
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Communication Skills
- The Goal of Communication
- Using Questions to Stimulate Feedback
- Active Listening
- Nonverbal Communication
Getting Appointments
- Letters of Introduction
- Tracking Your Success
- Making the Phone Contact
- The Purpose of the Call-The Appointment
- The Screener
- Organizing Your Activities
- The ?S.I.T.? File
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Planning Your Success Part II
- Professional Goals
- Criteria for Setting Professional Goals
- Different Types of Goals
- Short-Range Goals
- Long-Range Goals
- Tangible Goals
- Intangible Goals
The Introduction
- Gaining Confidence
- Pre-Call Preparation
- Personal Checklist
- Commitment Objectives
- The Buying/Selling Process
- The Importance of the Introduction
- Creating a Favorable First Impression
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Gaining Favorable Attention
- Building and Maintaining Rapport
- Verbal Credibility
- Creating a ?Sense-Able? Picture
Discovering Wants and Needs
- The Transition
- Position Your Organization
- Effective Questioning Techniques
- Goal Questions
- Challenges
- Needs
- Four Need Categories
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Building the Case for Action
- Reward Questions (Then Consequence Questions)
- Consequence Questions (Then Reward Questions)
- Obstacle Questions
- Wants
- Clarifying Techniques
- Confirming Techniques
Presenting Benefits and Consequences
- Effective Presentations
- Understanding the Situation
- Clarify Objectives
- Your Approach
- Features, Benefits, and Advantages
- Measurable Outcomes
- Time and Financial Expectations
- A Convincing Summary
- Impact Presentation Meetings
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Getting Commitment and Follow-Up
- Proposals
- Requests for Proposals or Quotes (RFP or RFQ)
- Getting Commitment
- Follow-Up
Overcoming Obstacles for Continued Success in Sales
- Preventing Objections
- Handling Objections
- Preventing Stalls
- Handling Stalls
- Hidden Opportunities
- You Have the Power!
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Individual Coaching Sessions
- -Turning what you have learned into performance
- -Developing your selling style
- -Creating your personalized Action Plan
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